Delivery & Returns
Delivery
FREE DELIVERY TO UK MAINLAND​
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Our standard FREE SHIPPING is to despatch next working day via DHL on a Next Day service. This covers the UK mainland but excludes N Ireland and The Highlands. For delivery further afield (including worldwide), please Contact Us for a quotation.
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If you require delivery on a specific date (later than despatched next working day), please let us know in the ‘Order / delivery notes’ section of the Checkout page.
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Updates are provided by our shipping partner, DHL, either via email or text.
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You will receive notification to let you know when your package has been shipped, giving options to:
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leave the parcel in a safe place or with a neighbour
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arrange to collect from your local DHL depot
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or reschedule the delivery day
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On the delivery morning, you will be notified of an estimated one hour delivery window.
Returns
Gallery Pop offer a no quibble, 100% money back guarantee, just in case you are not completely satisfied. To claim a refund email us letting us know your reason for return and your order number. Once we've confirmed the return, you'll simply need to return the item to us using the original packaging within 7 days of receiving the item.
Damaged Goods
Please inspect your artwork within 48 hours of receiving the item. If the item is damaged in any way, please retain the original packaging and Contact Us immediately to arrange collection.